Life Insurance is financial coverage linked with human life, disability, retirement, accidents, death, marriage and so on. Different natural and accidental causes are the primary reasons for death and different risks to the human. Life Insurance is important for promoting the proper financial support to the families of the policyholder. Proper planning of the education of the children and also the proper planning for the retirement of the policyholder is done through the Life Insurance policy. In case of serious illness and accidental cases, the policyholder also gets some extra income which helps them to secure their financial condition. There are several key attributes which related to the satisfaction of the customer. These include premium costs, coverage options, customer service, settlement, transparency and understanding and also renewal process of the policy. A low premium rate increases the adequacy of coverage of the policyholder and meets their satisfaction level. A smooth and quick claim settlement experience is responsible for meeting the higher satisfaction level of policy policyholder. An easy renewal process enhances the satisfaction of the policyholder as they would not promote the complex process of the renewal process of the policy.
